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You will be responsible for Plan, Design and implement Citrix projects. Propose Citrix solutions and support structure. Design DR and back up sites for Citrix Infra
Validate Citrix documents, RCA's and reports
Review incidents and service requests randomly, analyze and provide inputs for improvement in quality
Server seizing and recommending best practices implementations
Adhere and ensure all the team members follow documented processes. Actively participate in project discussions and meeting Lead Citrix team in aspects of technology
Manage Citrix license migrations and renewals
Check and resolve security reported events
Final point of contact for all Citrix related escalations
Roles & Responsibilities
Exposure to network administration, Windows administration, Active directory management, IIS, SQL Server database and other applications, batch scripts is preferred
Experience in managing small to a mid-size team.
Knowledge of VMware, AppSense, and other tools are very much preferred
Microland is India's first Hybrid IT Infrastructure Services Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Headquartered in Bangalore, India, Microland has over 3,200 professionals across its offices in India, North America, Europe and Middle East. Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that address Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation, and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.