CRM Functional Consultant
Posted on 16-Nov-2017 by : Ingenious Corporate Solutions Pvt Ltd
IT/ Software/ Services
New postion found in the Woking area for Ingenious Corporate Solutions Pvt Ltd. Upload your resume , Apply for Area CRM Functional Consultantrole right now!
- Thorough Dynamics CRM knowledge
- Good knowledge of Industry, Business
- 2-3 Projects lifecycle experience
- Hands on experience in using customization tools, Data Upload, XRM toolbox
- Good communication skills
- 3 years of experience on Dynamics CRM/equivalent CRM
Roles & Responsibilities
- Primarily responsible for Handling tickets/tasks and application support to the end-users.
- When an issue comes to diagnose, analyze and solve it.
- Also responsible for enhancements.
- Writing functional specifications.
- Preparing Test Data & its testing.
- Interaction with client/end users & updating the status.
- Training the end users and preparing end user training material.
- There will also be interaction with other modules consultants.
- Creation of process documents & its updation.
ICS is a leading CRM implementation company and a Gold Certified Microsoft Partner with very large customers/brands across the country.