Housekeeping Supervisor (2-3 Years)

Posted on 30-Oct-2017 by : The Indian Hotels Company Limited
Not Disclosed

Keyskills : Inventory Management Maintenance Vendor Management

Job Summary

10 Openings
Hotels/ Restaurants / Hospitality

Job Description

  • Thorough knowledge of all Housekeeping procedures
  • A hand on approach with strong leadership skills and the ability to successfully train guide
  • and mentor staff.
  • Ensuring appropriate chemical safety and Occupational Health & Safety standards and
  • practices are maintained.
  • Monitor labour costs and productivity output according to occupancy levels
  • Monitoring room cleanliness standards through daily inspections
  • Excellent attention to detail with high levels of successful communication
  • Excellent time management skills
  • Excellent grooming and personal presentation
  • Formulating and maintaining a rotating roster

Roles & Responsibilities

    • Guest Service, Guest Engagement, Guest Complaint Handling
    • Orients employees to the department and hotel and provides on-the-job training on job responsibilities.
    • Provides feedback to the employee and department Manager on the employees' performance of job responsibilities
    • Verifies that trolleys are stored properly and closets are locked
    • Optimum use of inventory and inventory management
    • Supervises Room Attendants in the cleaning of guest rooms
    • Verifies that all rooms have been cleaned by reviewing the list of rooms cleaned by each Room Attendant daily

Company Profile

The Indian Hotels Company Limited Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. The Taj is an equal opportunity employer and is committed to providing opportunities to marginalized communities. Taj Hotels Resorts and Palaces are part of the Tata Group, India's premier business house. At The Gateway, we believe in keeping things simple. Part of the Taj Group of Hotels, The Gateway Hotels & Resorts are full-service upscale hotels and resorts in the South Asia region. We offer consistent, quick and crisp service for smart travelers seeking hassle-free and contemporary experiences. The Gateway Hotels & Resorts are located in 24 cities and holiday destinations with plans to open in much more. We currently have 40 operating and signed up hotels and plan to take this number to at least 50 over the next few years.

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