As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
Perform Service Requests based on Standard Operating Procedures.
Work on scheduled tasks as part of Change Management.
Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager.
Roles & Responsibilities
Mandatory Skills: TIS Service Desk TIS Service Desk, Infra SD Remote User and Device Management
Wipro Limited is an Indian Information Technology Services corporation headquartered in Bengaluru, India. In 2013, Wipro demerged its non-IT businesses into separate companies to bring in more focus on independent businesses