Provide 24 hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software.
Manage service desk requests and coordinate support with IT infrastructure teams.
Perform standardized maintenance and administrative functions related to IT infrastructure systems.
Ability to follow NOC instructions and processes as well as contribute to the objectives of Network Operations Center.
As this individual often represents the internal and external customers and colleagues – professionalism is a must.
Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.
As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.
Critical thinking is essential in fast paced environment of NOC. Need to be extrapolated from one situation to another in handling the Issues.
Roles & Responsibilities
Educated to degree level or equivalent sufficient to demonstrate competency in the main responsibilities detailed above.
Team player, self motivator, with excellent Can “DO” Motivation.
Strong knowledge on Network, Windows server Family and VM ware, Citrix and Linux Preferred.
Current Cisco CCNA certification Mandatory and CCNP, VMware, Citrix, Linux certification Preferred.
Sound Knowledge on NOC monitoring Platforms.
Word, Microsoft Excel, Microsoft Outlook.
Husys is a young organization established and running successfully for over two decades providing End to End Human Resource Development services to organizations and to society at large from across the globe.
As an HR Function Management Company with international exposure, we as a team of HR consulting professionals are enthused with energy to deliver the best HR solutions to organizations for reaching their business goals. Our objective is to emerge as a global leader in providing one stop solutions for all types of Human Resource challenges being faced by corporate entities of this century.