Opening for Front Office Executive (Fresher-Fresher)

Posted on 12-Oct-2017 by : JP Infotech
Not Disclosed

Keyskills : Customer Service Front-office Help Desk / Desktop Support Microsoft Excel Microsoft Word

Job Summary

10 Openings
BPO/ ITES/ Call Centers/KPO

Job Description

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Roles & Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome Clients
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Regularly follow-up the clients through Mail
    • Keep updated records and files

Company Profile

JP INFOTECH is a topmost service provider based on Information Technology (IT), who ensures to provide essential solution for software needs with premium results. We have a team of professionals who are highly unswerving and focused on first-class customer service to earn their fullest contentment. Our main aim is to bring surefire results through our hard work in order to develop enduring relationships with our customers. We vanity ourselves for having pioneering talent and agility for offering right solution for our valuable customers and in providing them with a wonderful support network which is more analogous to develop personal relationship apart from just creating business partnership

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